Reverse Logistics articles

The quick e-commerce guide to compliant Dangerous Goods returns

The quick e-commerce guide to compliant Dangerous Goods returns

There has never been a bigger holiday season for e-commerce. And that means this will also be the biggest holiday season ever for e-commerce returns. Here are the startling stats: In Q3 2020, consumers spent nearly $200 billion online with U.S. retailers, up 37.1% from the same quarter in 2019. 1 in 4 e-commerce purchases

A 6-step recipe for successful lithium battery reverse logistics

Among the many complications of our new e-commerce world, reverse logistics may be the most headache-inducing. In a recent Reverse Logistics article, I wrote that, “products bought at brick-and-mortar stores are returned around 9% of the time, while the return rate for online purchases is nearly three time higher.” Most of those millions of returns

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